Privacy Policy
Last Updated: June 2026
Privacy Policy for Home Physio Experts
At Home Physio Experts, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us regarding our home physiotherapy services.
Information We Collect
We may collect the following types of information:
Personal Information
When you contact us, submit an enquiry, or request our services, we may collect:
- Full name
- Email address
- Telephone number
- Address (where relevant for home visits)
- Information provided in enquiry forms or communications
Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited
- Time spent on the website
- Referral source
This information helps us improve our website and services.
How We Use Your Information
We use your information to:
- To respond to your enquiries and requests.
- To communicate regarding appointments and services
- Provide home physiotherapy services
- To improve our website and user experience.
- Maintain records of communications
- Comply with legal and regulatory obligations
We only collect information that is necessary for providing our services and operating our business.
Cookies and Analytics
Our website may use cookies and analytics tools to understand how visitors use our website. Cookies help us to Improve website functionality, Analyse website performance, & Enhance user experience. You can manage or disable cookies through your browser settings.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties.
We may share information with trusted service providers who assist us in operating our website or providing services, where necessary and in accordance with applicable data protection laws.
We may also disclose information when required by law or to protect our legal rights.
Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.
While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal, regulatory, or professional obligations.
Your Rights
Under applicable data protection laws, including UK GDPR, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Request restriction of processing
- Request transfer of your information where applicable
To exercise these rights, please contact us using the details below.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party websites they visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. Any updates will be posted on this page with the revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:
Home Physio Experts
Email: info@homephysioexperts.com
Phone: +44 7438 605593
Website: https://www.homephysioexperts.com